Orders are processed within 5 business days (Monday through Friday, excluding holidays). You will receive tracking information via email once your order has shipped. Transit time will depend on the shipping method selected at checkout.

** If you need your order processed sooner, please include it in the {add a note} section at checkout, and we will do our best to accommodate your request!

Making sure your order is packaged with care and shipped quickly is always our priority. To ensure that orders arrive without any delays or mistakes, we are not able to combine or make changes to orders once they are submitted.

We offer free shipping on orders $50+


Purely Rooted Goods is not responsible for shipping delays, damage, or loss. We recommend selecting a priority mail upgrade at checkout to protect your package in case of an unfortunate circumstance.

If a package is returned to us due to the address being entered incorrectly at checkout, we will contact you for another address and additional shipping fees.


Due to the nature of our products, each batch will vary slightly in color. We are unable to accept returns or exchanges. However, please contact us if you aren't satisfied - we'd love to make it right!